No Feedback

We haven't received any feedback on a Life Insurance that is supposed to be paid out. <br> All our requested documentation was sent through to Discovery and they said that they will get back to us within 2-4 days. It has been more than 4 days already and we haven't had any feedback.<br> <br> It also doesn't help to contact the complaints manager because she \doesn't know what is happening with the claim". <br> <br> My father passed away more than a month ago already and we're still struggling.<br> <br> Since you are calling yourself \""SA's most loved medical aid\"" please can you pay attention to keeping your customers happy."""