1 reviews | Active since May 2015
No definite decision on my application for almost 2 MONTHS
<p>I app**** for cover in November 2015, and did my medicals already. I was told that my application was with the underwriter. Every time I email Discovery Life, I am informed by Mogi Naidoo that my application is still with the underwriter. I am not sure what the hold-up is, as Mogi also seems to be dissapointed at how long this application has taken.</p> <p><br />For me, it is a bit of a quagmire of uncertainity- not knowing whether I should forget and look at other options, or remain patient. I know Disc Life has a lot of clients and probably does not care about one or two clients, but this is, for lack of a better term, bad business practice for a prestigeous institution.</p> <p> </p> <p>I have have been putting off other insurance companies, pending a response from Disc Life, because my health is already managed by Discovery Health since 2012.</p> <p> </p>
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Preveshen
Discovery Life
Thank you for raising your concerns with us.
As per our telephonic discussion, We are investigating your complaint and will provide feedback via email.
Regards
Preveshen
Discovery Life
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Preveshen
Discovery Life
We confirm that your complaint has been resolved.
A formal resolution letter has been sent to you via email.
Regards,
Preveshen
Discovery Life
