JM
Janice M

1 reviews | Active since Mar 2018

02 Oct 2018, 10:55

No authority to debit my account !

Discovery Life has debited my bank account without authorisation. How does this work? I though there are safety procedures in place . Lines are always busy. This must be reversed immediately as well as my bank costs for the reversal.

Policy no: ********** 633

0
Replies (2)
Discovery Life
Discovery Life's reply02 Oct 2018, 11:32
Official

Thank you for raising your concerns with us.

We are investigating your complaint and will provide feedback to you via email.

Regards,

Habibah
Discovery Life

Discovery Life
Discovery Life's reply05 Oct 2018, 11:52
Official

Your complaint was resolved and formal feedback was emailed to you.

Regards,

Habibah
Discovery Life