GH
Gary H

1 reviews | Active since Jul 2015

05 Nov 2023, 20:58

Next episode to follow

its amazing how stupid the medical team at Discovery can behave when someone claims , they try every possible way to make things up to there advantage,i am sure many of you have been there ,done that. Its quiet funny!

0
Replies (9)
Discovery Life
Discovery Life's reply06 Nov 2023, 08:42
Official
Dear Gary

Thank you for bringing this to our attention. We are re sorry to hear about your experience. 
Our Claims team is on it and will work to resolve this as quickly as possible directly with you.

Regards
DISCOVERY LIFE  


GH
Gary H's update06 Nov 2023, 23:25
Reviewer Update
When i read your disability cover as explained on your website and the brochure
its says:

You don't have to wait
We assess the severity of your condition based on objective medical criteria, and provide a claim payment as soon as your condition meets the qualifying criteria. If your condition does not meet the medical criteria, you could still qualify for a payment if it results in you being unable to perform the duties of your occupation.

Furthermore, while the assessment of your condition is underway you could receive payouts from your disability insurance to help you cover your financial commitments, until we have established the permanence of your disability.

This sounds like false advertising. , maybe CPA needs to investigate.



Discovery Life
Discovery Life's reply07 Nov 2023, 08:47
Official
Dear Gary

We have forwarded your comment to our Claims management team.    

Regards
DISCOVERY LIFE
GH
Gary H's update08 Nov 2023, 22:46
Reviewer Update
Please note its not my comments as you claim ,its an advert on your website , for those that understand the english language it simply means that should i not be able to continue work i will be paid my lump sum, for which Discovery is pulling all the stops to avoid this little payment.

GH
Gary H's update09 Nov 2023, 11:55
Reviewer Update
The public and you should look at trust pilot and see how bad your ratings are ,why is that?
GH
Gary H's update14 Nov 2023, 18:09
Reviewer Update
I can guess i will eventually not get a reply from discovery , hopefully it gets to the media one day
i have resigned to the fact that the insurance is not going to honor its advertising
GH
Gary H's update14 Nov 2023, 21:27
Reviewer Update
i have since my mother was opened and exposed on the operating table to remove cancer
which they failed , it then i believe as in many cases shortens the little bit of life they had left,
i have had for many years Goitre which the doctors want to remove my thyroid which i refused because
i believe if its not life threatening ,it must stay where it is . and hope and pray that there is divine intervention , so for all those who believe in something similar like christian science or seventh day adventist or jehovas witness ,even certain muslims cant claim there dissability from discovery without being forced to undergo medical intervention.
GH
Gary H's update22 Nov 2023, 07:43
Reviewer Update
As I wrote previously there will be silence going forward,maybe when it gets on tv ,it will be great viewing
GH
Gary H's update07 Jan 2025, 22:31
Reviewer Update
Previously i said nothing will come about this complaint , if i was a gambling man i would make a fortune,