HW
HENDRIK W

1 reviews | Active since Nov 2014

05 Mar 2015, 12:57

MY LIFE INSURANCE HAS INCREASE TWICE THIS YEAR

I AM TRULY FED UP WITH THE SERVICE FROM DISCOVERY LIFE. I GET NO CORRESPONDENCE WHEN THE PREMIUM GOES UP, ONLY MAILS WHEN THERE IS A SHORT PAYMENT. I HAVE REQUESTED THAT THE VITALITY PAYMENT ON THE POLICY BE TAKEN OFF OF R185.00 YET NO RESPONSE. I WANT TO KNOW WHAT AMOUNT IS PAYABLE BACK TO ME, AS I WANT TO CANCEL THIS POLICY, AS MY HISTORY WITH DISCOVERY HAS NEVER BEEN GOOD AT ALL!

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Replies (1)
Discovery Life
Discovery Life's reply05 Mar 2015, 14:59
Official
Hello Hendrikc,

Thank you for your post.

As confirmed telephonically your complaint is being investigated and feedback will be provided to you via email.

Regards,

Habibah
DISCOVERY LIFE