1 reviews | Active since Dec 2016

09 Oct 2020, 09:07

Miss representation

Took out a Income Protector Fund in 2003 with a payout of R250000. In November 2019 due to a shoulder op they reduced the payout to R235000. Now when the policy is supposed to pay out they have reduced it to R153000. Discovery acts like Old Mutual and Sanlam did in the past with your Endowment and RA. Promise you a big payout but you get a third of what they promise.

0
Replies (2)
Discovery Life
Discovery Life's reply09 Oct 2020, 10:10
Official
Dear Anton F 

Thank you for your post.  

As discussed, kindly note that we will investigate this matter and provide you with feedback via email. 

Regards

Precious 
DISCOVERY LIFE 
Discovery Life
Discovery Life's reply26 Oct 2020, 12:10
Official
Dear Anton F 
We have provided you with a formal response to you complaint, and have therefore resolved the complaint inquiry. 

Regards

Precious 
DISCOVERY LIFE