ND
Neil D
1 reviews | Active since Jan 2013
06 Mar 2025, 09:55
*******ly obtaining my details, marketing to me, rude call center agents too
I've just gotten a call from a very unprofessional call center agent who 1- Refused to see if I could talk and essentially acted as if Discovery is entitled to my time, while I am working 2- did not mention the call was being recorded, as they should 3- got flippant and offended when I told them they were being rude 4- Then refused to say what company they were calling from 5- refused to give their names to be reported
I WAS going to get a Discovery life and medical aid, etc - That is NOT going to happen now.
They keep calling from: +***
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Replies (1)Discovery Life's replyOfficial
06 Mar 2025, 10:12Hi Neil
Thank you for raising your concerns with us. Your complaint regarding unsolicited calls has been referred to our Distribution Complaints Team who handle advice and conduct related complaints against Discovery Financial Advisers. They will investigate the matter and provide feedback directly to you.
Regards
Discovery Life
Thank you for raising your concerns with us. Your complaint regarding unsolicited calls has been referred to our Distribution Complaints Team who handle advice and conduct related complaints against Discovery Financial Advisers. They will investigate the matter and provide feedback directly to you.
Regards
Discovery Life
Discovery Life's reply06 Mar 2025, 10:12
Official
Hi Neil
Thank you for raising your concerns with us. Your complaint regarding unsolicited calls has been referred to our Distribution Complaints Team who handle advice and conduct related complaints against Discovery Financial Advisers. They will investigate the matter and provide feedback directly to you.
Regards
Discovery Life
Thank you for raising your concerns with us. Your complaint regarding unsolicited calls has been referred to our Distribution Complaints Team who handle advice and conduct related complaints against Discovery Financial Advisers. They will investigate the matter and provide feedback directly to you.
Regards
Discovery Life
