1 reviews | Active since May 2016

25 May 2016, 10:18

Life insurance policy

<p>I am extremelly annoyed with Discovery's slow service. My broker put in a claim on the 19th April however this has taken 3/4 weeks for confirmation after all documentation was submitted. I have called the claims department on numerous occassions with the same reply 'confirmation will be done later today' , I have called the complaince department who put me through to someone who then decided to hang up the phone, before i had a chance to explain my case, on rec-dialling nobody picked up the phone. </p> <p> </p> <p>I am considering moving our life insurance and retirment policies elsewhere. Enough is Enough....</p>

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Replies (2)
Discovery Life
Discovery Life's reply25 May 2016, 11:51
Official

Thank you for raising your concerns with us.

We have emailed you for further information so that we can assist you with your complaint.

Regards

Precious
Discovery Life

's update25 May 2016, 13:14
Reviewer Update
I have still not received any response from discovery.