RR
Ronald R

1 reviews | Active since Oct 2017

24 Oct 2017, 17:30

Life cover bad service experience

I have sent back life cover activation request on reference number ********** 669 - 22.09.2017. To date I'm still waiting for medical team to do the check up and activate the cover. I wanted to upgrade this cover for my new house and now the bank wants to reject my approved bond due to this delay. Policy number ********** 893. This is bad bsiness practise and very bad service in the part of discvery life.

0
Replies (2)
Discovery Life
Discovery Life's reply25 Oct 2017, 10:03
Official

Dear mavu16666

Thank you for your post.

We are investigating this matter and will provide you with feedback via email.

Regards

Precious

DISCOVERY LIFE

Discovery Life
Discovery Life's reply06 Nov 2017, 12:41
Official

Dear mavu16666

We confirm that your complaint has been resolved. A formal resolution letter has been emailed to you.

Regards

Precious

DISCOVERY LIFE