SH
Stephen H

1 reviews | Active since Mar 2009

24 Aug 2022, 15:05

Lawless Harassment!!!

On Monday 15 Aug, again 15 Aug, then 16th of Aug then Sat 20th of Aug, Monday 22nd of Aug and today the 24th of August I got called by the same department over and over. Different numbers, same call centre *** | *** | ***). Each time I EXPLICITLY ask that they remove me from their call list. I am a discovery HEALTH member, not a Discovery LIFE member, and I do not wish to be called with any offers as I have a broker who deals with this. I'm sure after the first time, the 2nd time is already contravening the POPI act, let alone the 3rd, 4th, and however many times they keep calling. Not only is this a lawless practice but it is downright HARASSMENT!!! How much clearer can I be: "I do not wish to be called with offers". If I needed a product, I'll go out to find it.

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Replies (2)
Discovery Life
Discovery Life's reply24 Aug 2022, 15:35
Official
Thank you for raising your concerns with us. We have responded to your complaint via email.

Regards,

Habibah
Discovery Life
SH
Stephen H's update24 Aug 2022, 15:53
Reviewer Update
I have received your reply and raised another response. Your response is deflecting and not owning up to your responsibility.