MM
Marge M
1 reviews | Active since Jan 2021
08 Jan 2021, 08:42
INEFFIECENT RUDE STAFF
How can a company such as Discovery award the administration of their claims to an *********** rude company such as Phakama Financial Services, the number never goes through, you send a claim you don't even receive communication on acknowledgement of receipt of the claim, when you enquire you find rude arrogant consultants who are not even willing to listen to your complaint or query.
Very disappointed and will surely be cancelling what's left of my cover with them, cant let my family go through such ********** process when I am no longer there.
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Replies (1)Discovery Life's replyOfficial
08 Jan 2021, 09:42Dear Marge M
Thank you for raising your concerns with us.
We have escalated your complaint to management at Phakama. They will be in contact with you to resolve your request.
Regards,
Habibah
Discovery Life
Thank you for raising your concerns with us.
We have escalated your complaint to management at Phakama. They will be in contact with you to resolve your request.
Regards,
Habibah
Discovery Life
Discovery Life's reply08 Jan 2021, 09:42
Official
Dear Marge M
Thank you for raising your concerns with us.
We have escalated your complaint to management at Phakama. They will be in contact with you to resolve your request.
Regards,
Habibah
Discovery Life
Thank you for raising your concerns with us.
We have escalated your complaint to management at Phakama. They will be in contact with you to resolve your request.
Regards,
Habibah
Discovery Life
