AL
Amosly L

1 reviews | Active since Jun 2012

09 Jun 2021, 09:45

inconsiderate

I can't express how disappointed I am with discovery, after so many years with you guys, I got affected by covid and discovery can't even offer me a payment holiday like other insurers did, um only 2 months behind and they want to cancel by life cover and I really need it. my policy is *** my contacts are ***

0
Replies (2)
Discovery Life
Discovery Life's reply09 Jun 2021, 10:35
Official
Thank you for raising your concerns with us.

As discussed telephonically our credit control team will be in contact with you to discuss your available options.

Regards,
Habibah
Discovery Life
Discovery Life
Discovery Life's reply09 Jun 2021, 15:33
Official
Your complaint has been resolved and formal feedback was emailed to you.

Regards,
Habibah
Discovery Life