JM
James M
1 reviews | Active since Sept 2012
03 Feb 2023, 13:45
IMPOSSIBLE TO GET ASSISTANCE
I have been sent from Discovery Life to Discovery Health, to their Digital team and now 2weeks later l am back to Zero. They are no updating my details and they are not merging my policies. The worst part is their willingness to escalate and resolve the issue.
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Discovery Life's replyOfficial
06 Feb 2023, 09:37Thank you for raising your concerns with us.
As discussed telephonically we have escalated your complaint to the website team for urgent assistance. They will contact you to assist you with your website login.
Regards,
Habibah
Discovery Life
As discussed telephonically we have escalated your complaint to the website team for urgent assistance. They will contact you to assist you with your website login.
Regards,
Habibah
Discovery Life
Discovery Life's reply06 Feb 2023, 09:37
Official
Thank you for raising your concerns with us.
As discussed telephonically we have escalated your complaint to the website team for urgent assistance. They will contact you to assist you with your website login.
Regards,
Habibah
Discovery Life
As discussed telephonically we have escalated your complaint to the website team for urgent assistance. They will contact you to assist you with your website login.
Regards,
Habibah
Discovery Life