******* Deduction from Bank

Dear Discovery Life,<br> <br> WHY did you *******ly deduct R 849-48 from my bank account?<br> WHY did you not have the common courtesy, when I queried it, to give me a reason?<br> WHY did I have to figure it out that the deduction you made was without my authorisation and thus *******?<br> WHY did you require me to then sign a form with all types of legal jargon on it, which I refused to sign, as it was not me who caused this?<br> WHY did you then \approve"to refund my money but I have to wait 3 to 5 working days for you to do so?<br> Are you going to refund the bank costs for the ******* deduction as well?<br> Are you going to refund the interest earned as well?<br> Will it take another week for you to even respond here?<br> """