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JS
Jo S

1 reviews | Active since Jul 2019

07 Aug 2019, 11:02

Idle consultants

Why is it so difficult to adhere to my request. I need to make changes to my policy and asked for a consultant to please phone me. Why did you send a gibberish email?

0
Replies (5)
Discovery Life
Discovery Life's reply07 Aug 2019, 12:58
Official
Dear Jo S 

Thank you for your post.  

We will respond to you via email, in this regard.

Regards

Precious
DISCOVERY LIFE 
JS
Jo S's update07 Aug 2019, 13:02
Reviewer Update
No a phone call please. Email for a starter will not suffice
Discovery Life
Discovery Life's reply07 Aug 2019, 13:18
Official
Dear Jo S

As discussed telephonically, this matter has been referred to the relevant team for urgent assistance. 

Regards

Precious
DISCOVERY LIFE
JS
Jo S's update12 Aug 2019, 12:08
Reviewer Update
No phone call from a consultant yet. What is wrong?
Discovery Life
Discovery Life's reply12 Aug 2019, 12:31
Official
 Dear Jo S

We will follow up on this with the relevant team and get back to you urgently. 

Regards

Precious
DISCOVERY LIFE