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Evita S

1 reviews | Active since Feb 2014

04 Apr 2017, 08:09

I app**** and then dololo

<p>I app**** for life insurance in Jan with discovery, spent a significant time on the phone with a Taryn Jacobs. They sent a nurse too me who was rushed and not prepared. I had to chase up on forms to be filled and the forms I filled were relating to a condition I did not have. Then I get an email about a week ago saying my application has been deferred. This is after I had emailed asking questions about the necessity of these forms and no one responded. </p> <p> </p> <p>Im annoyed because this may affect my actual ability to get life insurance and I'm tired of phoning and emailing to request answers and get no response</p>

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Replies (2)
Discovery Life
Discovery Life's reply04 Apr 2017, 09:26
Official

Thank you for raising your concerns with us.

We are investigating your complaint and will provide feedback via email.

Regards,

Habibah
Discovery Life

Discovery Life
Discovery Life's reply10 Apr 2017, 10:30
Official

We confirm that your complaint has been resolved.

A formal resolution letter has been sent to you via email.

Regards,

Habibah
Discovery Life