I am glad I am going

This is rather embarrassing and also shows a sign of desperation to say the least. I emailed you from my personal email address with my ID number the request to cancel my policy but I see you now asking me to instead send a sign letter with such instructions and also the 30 day or calender rule, wow, you guys are just omething else, stranger that when you wanted my business you didnt ask for letters and or calender month before you could accept the policy.