How their "Income Protector" is protecting me? Dont ever fall in this trap.

<p>I have a policy with discovery life, and a so called "Income Protector" which is supposed to protect my income. Needless to say, this is not the case...</p> <p> </p> <p>I had a unforunate incident the beginning of this year, and was booked off by medical proffessionals and submitted a claim in February this year. To date, only April and May was partially paid, and all the outstanding claims remain a mistery... Everytime we call Discovery, we get told that the claim is eigther with the assessor (as if I am a car or an object), or with benefits descisions.. This is ongoing for months now, and this is supposed to be a "Income Protector". Last month, every single one of my debit orders bounced, and needless to say, my medical treatment I am due to be receiving, has come to a halt, due to non payment. The assessor informed me that he was too busy to attend to my claims at this stage...totally unacceptable. On the 10th July 2017, I was informed that they would resolve my claim withing 10 days... allas, I am still waiting.</p> <p>I was due to go back to hospital, but cannot do so, as Discovery has left us in the dark, and never made the regular monthly "income protector" payments in order for our medical aid to be paid. All of our other bills are also in arrears, including my childrens school. The straw that broke the camel's back came when my policy schedule clearly indicates that ALL Discovery policies on my name would be paid by Discovery during my temorary claim period, however, they lapsed all my other policies on my name!!! Not at all in line with their contract!</p> <p> </p> <p>Disovery has left us in a extremely compromising position, and given that we pay them more that R18000 per month on all our policies, we are at our wits end. My entire family have policies with Discovery, and ALL our policies are with them. My wife is at the point of cancelling all our policies seeing this is what we receive for our efforts. We are left with two months in arrears on our monthly bills, no access to medical treatment for my original diagnosis, and no access to my follow on medication. This month end is coming up, and there is no sign of any conclusion forthcoming.</p> <p> </p> <p>One reads wonderfull write ups on their website on how their "income protector" will protect your income and lifestyle..... How is this "income protector" protecting me and my family? other than leaving us in complete dire staights.</p> <p> </p> <p>Thank you Discovery, for further destroying me and my family's lives. It's not like we have been through enough for one year.</p>