YT
Yavor T

1 reviews | Active since Jul 2011

01 Mar 2017, 15:55

How many brokers and letters it takes to cancel insurance

<p>Since 22 February I have been trying to cancel 2 life policies and first the broker took 4 days to respond, then **** that the policy has been cancelled and now I'm receiving directly from Discovery Life every day new requirements for the cancellation. Is this a normal practice for Discovery Life or is it just a combination of *********** brokers and greedy insurance company trying to bill me for an extra month?</p>

0
Replies (2)
Discovery Life
Discovery Life's reply01 Mar 2017, 16:24
Official

Thank you for raising your concerns with us.

As discussed telephonically please email us the required information and we will assist with your cancellation request.

Regards
Habibah
Discovery Life

Discovery Life
Discovery Life's reply03 Mar 2017, 15:46
Official

We confirm that your complaint has been resolved.

A formal resolution letter has been sent to you via email.

Regards,

Habibah
Discovery Life