How long does it take to update your systems?

<p>At the end of May I changed employers and my previous employer ended my Discovery Health Medical aid which was integrated with my Discovery Life Cover. Discovery Life increased my June premiums for the life cover without informing me, and when I rejoined their medical scheme, through my current employer, they told me that my premiums would be readjusted back to where they were, however, when they debited my bank account this month (July 2017), the premiums are still unchanged and the extra that they had charged me for life cover is still not refunded back to me. Furthermore, all my savings which I had under my previous membership have still not been transferred to my new membership, even after I called to ask if they would transfer them. Under my new membership my savings were prorated, as if I am an entirely new member to the medical aid scheme. Surely two months is enough to integrate everything?</p>