Horrible Service From Discovery Health

Item: Discovery Life
Rating: 1
Author: Thato M

I did a quote telephonically with Discovery a month ago. A week later a nurse was sent to my house for medical tests. It's been a month and I still haven't heard anything from Discovery Health.

I had to postpone an important meeting to accommodate the nurse's visit and I still haven't received any feedback. Your service is beyond disapointing.

Helpful (0)

Replies (3)

Discovery Life's replyOfficial

08 Jul 2022, 14:59

Thank you for raising your concerns with us,

We have escalated your complaint to the Sales Team for urgent assistance. They will contact you directly to provide feedback on your application.

Regards,

Habibah
Discovery Life

Discovery Life's reply08 Jul 2022, 14:59

Official

Thato M's updateReviewer Update

08 Jul 2022, 15:02

Your sales team is ***********. Apparently they can't see who did the quote. Are my beneficiaries going to struggle this hard when they claim?

Thato M's update08 Jul 2022, 15:02

Reviewer Update

Your sales team is ***********. Apparently they can't see who did the quote. Are my beneficiaries going to struggle this hard when they claim?

Discovery Life's replyOfficial

11 Jul 2022, 10:27

The Sales Team was in contact with you and the complaint has been addressed.

Regards,

Habibah
Discovery Life

Discovery Life's reply11 Jul 2022, 10:27

Official

The Sales Team was in contact with you and the complaint has been addressed.

Regards,

Habibah
Discovery Life