CE
CRAIG E

1 reviews | Active since Jul 2011

23 May 2017, 14:40

HORID SERVICE

<p>Why do you guys not want to cancel my service, should i report you first? I keep calling in then I keep being told different things, you need to send an email, you need to send a letter(Are we living in the stone ages?)</p> <p>My airtime just ran out now on the last attempt and the agent had all the detail, why did she not call me back?</p> <p> </p> <p>Please cancel with immediate effect!!!!</p>

0
Replies (2)
Discovery Life
Discovery Life's reply23 May 2017, 14:55
Official

Thank you for raising your concerns with us.

As discussed telephonically we will email you the relevant information so that we can resolve your request.

Regards,

Habibah
Discovery Life

Discovery Life
Discovery Life's reply23 May 2017, 15:23
Official

We confirm that your complaint has been resolved and formal feedback has been emailed to you.

Regards

Habibah
Discovery Life