1 reviews | Active since Aug 2011
Harrassment calls to family members need to stop!!
<p>Discovery Life,</p> <p>I don't have a policy and I dont want a policy. Your telemarketers are using old information to try contact me but you are calling my next of kin instead and harassing them. The number that keeps calling is ********** 270. According to Truecaller this is related to Discovery Life. Whether it is Discovery Life directly trying to reach me or via a telemarketer, I dont care!! This morning was the last straw due to the caller's ****y attitude. Please stop calling and harrassing my next of kin!</p>
Thank you for raising your concerns with us.
We have referred your complaint to the relevant Advisor's Office for further assistance and they will provide feedback directly to you.
Regards
Habibah
Discovery Life
Thank you for raising your concerns with us.
We have referred your complaint to the relevant Advisor's Office for further assistance and they will provide feedback directly to you.
Regards
Habibah
Discovery Life
Dear Habibah
I have been notified by my mother that someone called her number again looking for me and referring to the complaint I left on Hellopeter. She again advised that you need to contact me and not her. I have since had a missed call from ********** . According to my Truecaller app on my phone this is Discovery. So this means you DO have my number after all!!!Please note I am at work and it is difficult for me to take personal calls during working hours. What I dont understand is why it has to come to this when I dont have and dont want a policy!! Please remove my contact details as well as that of my next of kin from your data base. It truly is very unwelcoming and unacceptable!
Dear Habibah
I have been notified by my mother that someone called her number again looking for me and referring to the complaint I left on Hellopeter. She again advised that you need to contact me and not her. I have since had a missed call from ********** . According to my Truecaller app on my phone this is Discovery. So this means you DO have my number after all!!!Please note I am at work and it is difficult for me to take personal calls during working hours. What I dont understand is why it has to come to this when I dont have and dont want a policy!! Please remove my contact details as well as that of my next of kin from your data base. It truly is very unwelcoming and unacceptable!
We confirm that the complaint has been resolved.
A formal resolution letter has been forwarded to you via email.
Regards,
Habibah
DISCOVERY LIFE
We confirm that the complaint has been resolved.
A formal resolution letter has been forwarded to you via email.
Regards,
Habibah
DISCOVERY LIFE