LF
Lynette F

1 reviews | Active since Aug 2014

30 Jul 2020, 17:32

Harassment

despite these trying times on the whole - discovery continuers to harass me for 1 outstanding instalment - despite me having made an arrangement to have it split over 3 months - and it being a recorded conversation with them.

And as if it isn't bad enough that I will loose ALL my contribution (over 7 years worth close to R100 000 by my rough estimation ) if I fail to to keep up this policy (outstanding premium R2100) - to add insult to injury the feedback I received says their offering is better than other insurers (as they give 60 days before to policy become null and void) ...as if I should be so thankful ... turns out dying is the only way to get out of this deal and apparently I have less than 60 days to do it ...if not discovery just make more money ... beware .... before signing up with discovery life - they will literally drive you to your grave!!!

0
Replies (4)
Discovery Life
Discovery Life's reply31 Jul 2020, 09:07
Official
Dear Lynette

Thank you for your post. 

We have made an attempt to contact you on the number provided, to obtain additional information.  

Kindly note that we will be emailing you in this regard. 

Regards

Habibah 
DISCOVERY LIFE

Discovery Life
Discovery Life's reply31 Jul 2020, 09:59
Official
Thank you for your email response.

We are investigating your complaint and we will provide feedback via email.

Regards,

Habibah
Discovery Life
Discovery Life
Discovery Life's reply31 Jul 2020, 19:10
Official
Your complaint was resolved and formal feedback was emailed to you.

Regards,

Habibah
Discovery Life
LF
Lynette F's update03 Aug 2020, 09:50
Reviewer Update
Thank you for taking time to respond so efficiently - for public record the facts claimed above are 100% correct. Discovery has confirmed that this complaint is closed - that being said dying is factually my only way out! BE WARE!!!