1 reviews | Active since Aug 2018
Greedy monsters
Re ***
I informed discovery of changed of occupation. Filled in occupation questionnaire. My premium changed from R489 to a ridiculous unaffordable R1222.60. Loading of 150% Wrote to them I cant afford the payment to lower it fr the current R489 to a lower cover as they did previously in 2013/14. Tonight i discovered they totally ignored my request deducting the R1222.60 without my consent. I guess its gonna be a struggle to get my money back because I have mouths feed and other debits to pay People pls stay away from this company because they think absolutely nothing of you. Their yearly increases is 15% which in the end will force you to cancel after they got the bulk of your money. I also hve a policy at momentum and there was absolutely no loading just disability was taken away. I am really disgusted and disappointed in discovery and wont recommend them to any one!!! Carl v S
We are investigating your complaint and will provide feedback via email.
Regards,
Habibah
Discovery Life
We are investigating your complaint and will provide feedback via email.
Regards,
Habibah
Discovery Life
1. I never recieved
2. How can it be reduced when it was all these months R478
3. You say you cant make any changes without me signing bt you tripled it, regardless of me explaining I wnt be able to afford the R 1222.06
So you contradicting yourself
4. The right thing would be is to keep premium the same that is the R478 and reduce the life cover as simple as that
5. Also do you hve a policy of nt calling your customers to resolve issues seen that my broker disappeared!!!
6. Stop misleading customers with low premiums in the beginning and then increasing it aggressively after a few years 15% is nt acceptable and up to 25% after 10 years is ridiculous and unacceptable!!!!
1. I never recieved
2. How can it be reduced when it was all these months R478
3. You say you cant make any changes without me signing bt you tripled it, regardless of me explaining I wnt be able to afford the R 1222.06
So you contradicting yourself
4. The right thing would be is to keep premium the same that is the R478 and reduce the life cover as simple as that
5. Also do you hve a policy of nt calling your customers to resolve issues seen that my broker disappeared!!!
6. Stop misleading customers with low premiums in the beginning and then increasing it aggressively after a few years 15% is nt acceptable and up to 25% after 10 years is ridiculous and unacceptable!!!!
Regards,
Habibah
Discovery Life
Regards,
Habibah
Discovery Life