Funeral policy not paying out.

Item: Discovery Life
Rating: 1
Author: Christiaan H van Heerden

My father passed away last year October a claim for his funeral policy was submitted by Martins funerals but up till now it did not pay out anything.

Helpful (0)

Replies (4)

Discovery Life's replyOfficial

04 Apr 2022, 15:03

Thank you for raising your concerns with us.

We have escalated your complaint to management at Phakama, they will contact you directly with feedback.

Regards,

Habibah
Discovery Life

Discovery Life's reply04 Apr 2022, 15:03

Official

Thank you for raising your concerns with us.

We have escalated your complaint to management at Phakama, they will contact you directly with feedback.

Regards,

Habibah
Discovery Life

Discovery Life's replyOfficial

04 Apr 2022, 15:39

We have been trying to reach you regarding your post but we cannot get a hold of you. Can you perhaps advise us when would be a suitable time to call you.

Regards,

Habibah
Discovery Life

Discovery Life's reply04 Apr 2022, 15:39

Official

We have been trying to reach you regarding your post but we cannot get a hold of you. Can you perhaps advise us when would be a suitable time to call you.

Regards,

Habibah
Discovery Life

Discovery Life's replyOfficial

04 Apr 2022, 16:37

Catherine has managed to reach you, we have escalated your complaint to the Group Risk Team and they will be in contact with you.

Regards,

Habibah
Discovery Life

Discovery Life's reply04 Apr 2022, 16:37

Official

Catherine has managed to reach you, we have escalated your complaint to the Group Risk Team and they will be in contact with you.

Regards,

Habibah
Discovery Life

CHvH

Christiaan H van Heerden's updateReviewer Update

05 Apr 2022, 11:47

Thank you for supplying the documents but the password is not working. Please assist.

CHvH

Christiaan H van Heerden's update05 Apr 2022, 11:47

Reviewer Update

Thank you for supplying the documents but the password is not working. Please assist.