TA
Thabo A
1 reviews | Active since Mar 2025
31 Mar 2025, 17:59
Funeral policy
I Thabo Aaron Sempe had a funeral policy with you guys , so I decided to switch it to Metropolitan, so it's only now I realize that one of your representatives has made an error, of which I have asked her several times for a contract before I switched it to Metropolitan but she never gave me until she resigned. I even call your office to ask for my contract but still I didn't get it. So now Metropolitan doesn't wanna pay for your mess that u have caused . So guys if I don't hear from you before this week end I'll go to Principal Officer. My contact details it's ***.
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Replies (2)
Discovery Life's replyOfficial
01 Apr 2025, 09:07Thank you for raising your concerns with us.
We have referred your query to the relevant team for further assistance.
Regards,
Discovery Life
We have referred your query to the relevant team for further assistance.
Regards,
Discovery Life
Discovery Life's reply01 Apr 2025, 09:07
Official
Thank you for raising your concerns with us.
We have referred your query to the relevant team for further assistance.
Regards,
Discovery Life
We have referred your query to the relevant team for further assistance.
Regards,
Discovery Life
TA
Thabo A's updateReviewer Update
02 Apr 2025, 13:08Good afternoon, am not happy because it looks like u guys are not willing to help me so if that's the case I'll escalate this matter within 24hours to Principal Officer. My late uncle who passed away on the 02March 2025 even now u guys can't help me . His date of birth was 1963 but your rep made an error says 1990 , so am tired of u guys.
TA
Thabo A's update02 Apr 2025, 13:08
Reviewer Update
Good afternoon, am not happy because it looks like u guys are not willing to help me so if that's the case I'll escalate this matter within 24hours to Principal Officer. My late uncle who passed away on the 02March 2025 even now u guys can't help me . His date of birth was 1963 but your rep made an error says 1990 , so am tired of u guys.