FM
Fhulufhelo M
1 reviews | Active since Jan 2019
29 Nov 2023, 17:03
Funeral Claim
I submitted a claim for funeral cover and was told it takes 48 hours to be processed and a week later I'm still waiting and no one is giving me any update on what's happening.
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Replies (1)
Discovery Life's replyOfficial
29 Nov 2023, 21:19Thank you for raising your concerns with us. Your complaint has been escalated to Phakama Administration Services (Pty) Ltd who manage the service and administration of Discovery Funeral policies. Their complaints department will investigate the matter and provide feedback directly to you.
Regards,
Habibah
Discovery Life
Regards,
Habibah
Discovery Life
Discovery Life's reply29 Nov 2023, 21:19
Official
Thank you for raising your concerns with us. Your complaint has been escalated to Phakama Administration Services (Pty) Ltd who manage the service and administration of Discovery Funeral policies. Their complaints department will investigate the matter and provide feedback directly to you.
Regards,
Habibah
Discovery Life
Regards,
Habibah
Discovery Life