tM
thembakazinjabulo M
1 reviews | Active since Sept 2009
25 Nov 2021, 21:17
********** life cover
I just saw I am signed for a life cover, which I know nothing about. I called discovery and was told it belongs to old mutual and old mutual says it belongs to somebody else. What I don’t understand is why they went to my employer and take my money without my permission. I want to log a ***** case. And I want all my money
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Replies (2)Discovery Life's replyOfficial
26 Nov 2021, 09:40Thank you for raising your concerns with us.
As discussed telephonically your complaint is being investigated and feedback will be provided to you.
Regards,
Habibah
Discovery Life
As discussed telephonically your complaint is being investigated and feedback will be provided to you.
Regards,
Habibah
Discovery Life
Discovery Life's reply26 Nov 2021, 09:40
Official
Thank you for raising your concerns with us.
As discussed telephonically your complaint is being investigated and feedback will be provided to you.
Regards,
Habibah
Discovery Life
As discussed telephonically your complaint is being investigated and feedback will be provided to you.
Regards,
Habibah
Discovery Life
tM
thembakazinjabulo M's updateReviewer Update
29 Nov 2021, 15:41You know at first it was a funny prank or there was some explanation to this but after I was sent the forms I first went through different motions and questions, until I realised what has happened I actually cried. The form was filled in by three different people, the beneficiary part which is what made me cried the signature is Clearly wrong and leaves everything to my ex husband whose name is even wrong which simply means discovery would be taking money for nothing. My next of keen my beneficiary to everything in my life is my sister since I started working in 2000. She even has custody to my kids. My ex husband is written as my spouse with his new surname which he told me about in September 2021. My children’s names are incorrect if I was signing up for a policy as a mother I would at least have my children’s names and birthdates correct. My supposed stop order says I work for nehawu department of education. Like this feels like twilight zone. I am asking myself who ever did not question the different handwritings the different signature especially the beneficiary and the last page . No welcome sms or email had I not had an injury in duty I wouldn’t have even seen. Because unfortunately taxes changed increases went in. To say I am disappointed with discovery is an understatement. Now they say I must open a case so now I must run around it’s their responsibility for hiring ********** agents
tM
thembakazinjabulo M's update29 Nov 2021, 15:41
Reviewer Update
You know at first it was a funny prank or there was some explanation to this but after I was sent the forms I first went through different motions and questions, until I realised what has happened I actually cried. The form was filled in by three different people, the beneficiary part which is what made me cried the signature is Clearly wrong and leaves everything to my ex husband whose name is even wrong which simply means discovery would be taking money for nothing. My next of keen my beneficiary to everything in my life is my sister since I started working in 2000. She even has custody to my kids. My ex husband is written as my spouse with his new surname which he told me about in September 2021. My children’s names are incorrect if I was signing up for a policy as a mother I would at least have my children’s names and birthdates correct. My supposed stop order says I work for nehawu department of education. Like this feels like twilight zone. I am asking myself who ever did not question the different handwritings the different signature especially the beneficiary and the last page . No welcome sms or email had I not had an injury in duty I wouldn’t have even seen. Because unfortunately taxes changed increases went in. To say I am disappointed with discovery is an understatement. Now they say I must open a case so now I must run around it’s their responsibility for hiring ********** agents
