*****, **** and day light *******

I am appalled to say the atleast, i am even ashamed to call myself a Discovery client. My mother lost her employment last year during lockdown which she then requested for her life policy to be cancelled, sent the letter and was told it will be cancelled. To date everytime we sent her money debit orders are going through her account taking the little money we are helping them with.. after numerous attempts to rectify this no assistance or conclussion to date. Is this the service i should also expect in the future from you?? I am serious considering closing my account with you, cancelling my life insurance and medical and change my work policy to a more trustworthy and reputibale company.. i am giving you 3 days to have this policy cancelled, her money refunded that was debited without her consent as she cancelled her policy or else i will be taking this further!! This is ***** and trust me, i will ensure everyone in all your social media platforms is aware that once the pendemic takes your job, discovery will take your last money so that you cannot eat!! Disgusting, her numbers *** sort this out!!!!!!!!!!!!