ZS
Zimkita Sundu-Vumazonke
1 reviews | Active since Mar 2011
03 Oct 2023, 10:54
FORCELY ADDING VITALITY
DISCOVERY FORCELY ADDING VITALITY TO MY POLICY. I DO NOT WANT IT. I NEVER WANTED IT. CANCEL THIS INSURANCE AND PAY ALL MY PREMIUMS BACK. I AGREED TO THIS WITHOUT VITALITY 12 MONTHS AGO
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Replies (4)0
Replies (4)
Discovery Life's replyOfficial
03 Oct 2023, 11:58Dear Zimkita
Thank you for your review.
We will urgently attend to this matter and provide you with feedback via email.
Regards
DISCOVERY LIFE
Thank you for your review.
We will urgently attend to this matter and provide you with feedback via email.
Regards
DISCOVERY LIFE
Best regards,
Discovery Life's reply03 Oct 2023, 11:58
Official
Dear Zimkita
Thank you for your review.
We will urgently attend to this matter and provide you with feedback via email.
Regards
DISCOVERY LIFE
Thank you for your review.
We will urgently attend to this matter and provide you with feedback via email.
Regards
DISCOVERY LIFE
Best regards,
ZS
Zimkita Sundu-Vumazonke's updateReviewer Update
06 Oct 2023, 10:18YOU ADD VITALITY BECAUSE I WAS A MEMBER, NOT A POLICY HOLDER ON MY PARTNER'S MEDICAL AID. WE HAVE SEPARATED AND I AM NO LONGER A MEMBER TO HIS POLICY.
I WAS NEVER ADVISED THAT I WILL CARRY HIS RESPONSIBILITY IF HE REMOVES ME. IF YOU CANNOT REMOVE THIS PRODUCT, PAY BACK ALL MY PREMIUMS AND CANCEL THIS OR I WILL TAKE IT FURTHER
I WAS NEVER ADVISED THAT I WILL CARRY HIS RESPONSIBILITY IF HE REMOVES ME. IF YOU CANNOT REMOVE THIS PRODUCT, PAY BACK ALL MY PREMIUMS AND CANCEL THIS OR I WILL TAKE IT FURTHER
ZS
Zimkita Sundu-Vumazonke's update06 Oct 2023, 10:18
Reviewer Update
YOU ADD VITALITY BECAUSE I WAS A MEMBER, NOT A POLICY HOLDER ON MY PARTNER'S MEDICAL AID. WE HAVE SEPARATED AND I AM NO LONGER A MEMBER TO HIS POLICY.
I WAS NEVER ADVISED THAT I WILL CARRY HIS RESPONSIBILITY IF HE REMOVES ME. IF YOU CANNOT REMOVE THIS PRODUCT, PAY BACK ALL MY PREMIUMS AND CANCEL THIS OR I WILL TAKE IT FURTHER
I WAS NEVER ADVISED THAT I WILL CARRY HIS RESPONSIBILITY IF HE REMOVES ME. IF YOU CANNOT REMOVE THIS PRODUCT, PAY BACK ALL MY PREMIUMS AND CANCEL THIS OR I WILL TAKE IT FURTHER
Discovery Life's replyOfficial
06 Oct 2023, 21:21Dear Zimkita
We have addressed the statement above, providing clarification on the Vitality membership in relation to your policy. Additionally, we have processed instructions as per your request.
Regards DISCOVERY LIFE
We have addressed the statement above, providing clarification on the Vitality membership in relation to your policy. Additionally, we have processed instructions as per your request.
Regards DISCOVERY LIFE
Best regards,
Discovery Life's reply06 Oct 2023, 21:21
Official
Dear Zimkita
We have addressed the statement above, providing clarification on the Vitality membership in relation to your policy. Additionally, we have processed instructions as per your request.
Regards DISCOVERY LIFE
We have addressed the statement above, providing clarification on the Vitality membership in relation to your policy. Additionally, we have processed instructions as per your request.
Regards DISCOVERY LIFE
Best regards,
Discovery Life's replyOfficial
24 Oct 2023, 08:31Dear Zimkita
We confirm that this matter has been resolved. A formal resolution letter has been emailed to you.
Regards DISCOVERY LIFE
We confirm that this matter has been resolved. A formal resolution letter has been emailed to you.
Regards DISCOVERY LIFE
Best regards,
Discovery Life's reply24 Oct 2023, 08:31
Official
Dear Zimkita
We confirm that this matter has been resolved. A formal resolution letter has been emailed to you.
Regards DISCOVERY LIFE
We confirm that this matter has been resolved. A formal resolution letter has been emailed to you.
Regards DISCOVERY LIFE
Best regards,