LN
LeeAnne N

1 reviews | Active since Mar 2020

06 Nov 2020, 07:44

***

This is a follow up of my firts review of 7 months worth of struggling tears and fighting more to follow .this is now where we stand between Discovery group life Disibility and the Ombudsman . Recordings and other emails available on request .

Top of the morning Mrs Marais Tania Thomas and all in this email.

My case agains Discovery was for the extreme cost of all the consultations , not the reports that you refer to .

You also referred to the fact that reports are now only due Annually yet the next review plus all your extra requirements are due 13 th of november 2020 And in 4 months so that is not annually . It has never been annually . You are more worried about 41 emails in a day and how i do what then the merret of my case as a person with bipolar,a brain injury ,lost vertabras a mother of 3 waiting on your response after she lost everything and ended up on the street.

Then consultation for Dr brook R1400 Consultation for Dr Minette R1200 Going rate for a occupational the****** varies from R900-R2500 per consultation atleast 8 consultations.

And take note its due to Discoveries bad service ,incompetence, and negligence i lost my income ,no medical aid will accept me without a 12 month waiting period on my existing conditions due to them,meaning that tablets ,doctors,consultations,my mental health ,physicall health, neurologists, are not covered , also physio,reduction in pain etc And on top of all of this , i lost my home ,belongings as per list you have and my bakkie .And ended up on the street with my kids . I expect compensation for the full amount you can give . For my losses . That is R50 000 i will buy second hand goods to replace. Discovery will cover my medical aid for 12 months at there cost till next review. And when i can then utelise the medical aid to fulfill my review requirements i will resume paying the cost of the medical aid after my benifits kick in of medication ,doctors ,hospitalisation etc Discovery Health as before.

Discovery made them selves guilty the day they paid back pay and took out new RA policy etc .

Futher i want a direct reply from you and your Superiour in regards to your statement that do i know this is not forever income and the way you have treated me.

Then on our call recording i have that function on my phone due to memory loss that i have you said you will conclude the bad service and negligence losses complaint and compensation .

Then Mrs Sonja you clearley said that do i know this monthly disibility income is not for ever .....u clearley have a issue with me .

You said 6 monthts to conclude both cases . Can u now conclude please .we are in month 7 and i asked you in my Afrikaans email if you would conclude as per telephone recording ,and you lashed out .

Kind Regards LeeAnne Nickel

This will also end up at the highest levels . Show quoted text

0
Replies (3)
Discovery Life
Discovery Life's reply06 Nov 2020, 09:06
Official
Thank you for raising your concerns with us.

We have escalated your complaint to the Group Life Team for further assistance. They will be in direct contact with you.

Regards,

Habibah
Discovery Life
LN
LeeAnne N's update06 Nov 2020, 09:14
Reviewer Update
Thank you next review due ..
Regards
LN
LeeAnne N's update06 Nov 2020, 09:55
Reviewer Update
Could u get in touch with the Ombuds office Sonja Maraise and give me my outcome on both issues before close of business today as you and the Ombuds man have taken long enough and human right commision and full legal action is immenent stop abusing disabled peoples rights regards