Extremely poor service in resolving queries

<p>Discovery life messed up my vitality status after I moved my husband over to my medical aid. My status moved from diamond to bronze that now affected my health integrator payback.</p> <p>Secondly no points for my devices and health assessments are being received. </p> <p> </p> <p>I have raised this nuemrous times for 2 weeks now with no luck. Everytime i get a new ref no and a new query logged while I cannot book plane tickets as my status is wrong. </p> <p> </p> <p>I have never in my life received this poor service from any service provider and wished I was not with discovery. Bad bad bad.....</p>