Extremely frustrated

<p>To whom it may concern within the discovery life group. </p> <p> </p> <p>I've warned noumorus of agents that I've spoken to weather it being call or emails that I will be taking this course of action if the problem persists.</p> <p> </p> <p>I've cancelled this policy last month already, unfortunately due to the fact that I don't have access to a printer nor a scanner I CANNOT send a written and singed letter thus why I've sent mail after mail stating this particular problem. I've nicely explained this to many agents by this point,to which might I add they've agreed and understood this.</p> <p> </p> <p>Sadly this apparently has not yet gotten through to Discovery life so your agents are saying no problem mam I understand and then week after week I'm getting mail's we're I again have to explain and after every call I assume that it is now sorted out..... NO it's gotten worse I'm now to the point of feeling harassed. I've had to put a stop order in at the bank and reverse payments twice.</p> <p> </p> <p>My husband is struggling with the same problem with discovery medical aid. I am up to my witts end. How is it that you can cancel the medical aid via call or simply a typed out email and not the life policy. It's as if your trying to FORCE me into not cancelling. </p> <p> </p> <p>Furthermore the broker and the offices he resides from are very unhelpful and do not respond to any mail's within an acceptable time and they're extremely rude and treat you disgracefully upon cancelling your policy. Promises from them were not met yet now that I've cancelled I heard from them more often than in the entirety of time I had the policy.</p> <p> </p> <p>Hopefully now that I'm putting this on the Hello Peter forum Discovery Life will accept I no longer want the policy. Do not try to deduct money from my account for your 30 day notice period when I cancelled already last month be advised I WIll reverse it AGAIN.</p> <p>This is the refrance nr on my last email I received</p> <p> ********** . </p> <p> </p> <p>Due to my very bad experience regardless of how good your offers or benefits may be I will NEVER be interested in disco life again.</p> <p> </p> <p>Please ensure to sort this matter out as well as my husband problem.</p> <p> </p> <p>Bianca</p> <p> </p>