Extremely disappointed in Discovery Life customer service

<p>Since March 2017 when i requested a change in my monthly premium on Discovery Life, I have sent from pillar to post trying to get this resolved. Meds were done and no feedback was received. I called in April and was told that my matter was escalated and I would receive feedback. Still no response. Called in May and still no response. Today, I get to speak to a consultant called Mohamed who still could not resolve my query and was rather reading out my medical history to me and telling me that my matter was handed to my broker. I asked this guy who is the broker listed on my policy since I do not have one and he says it is IConnect - general email for brokers. Can Discovery Life resolve my issue please. At this stage, I am very disappointed in Discovery Life</p>