EM
Elle M

1 reviews | Active since May 2015

09 May 2015, 12:47

Exceptional Service. Happy Client

I app**** online for the Discovery Life on Friday morning 08/05/2015. A polite lady then called me at around 12 pm but I was unable to speak as I was at work and I knew it would be a lengthy call. I then advised her to call me after 15:00 as I would be free. Then at 13:55 Jeffrey called, I told him that one of his colleagues had called me and to call after 3 pm. He then said if she didn't call me before 16:30 he would call me at 16:30 or the next day. I I then told him it would be better for him to call me anytime the next day. This polite gentleman called this morning (09/05/2015). The level of professionalism was out of this world. I was blown away! I initially just wanted a quote but from the time he called me I was sold. He was vibrant, friendly and eager to assist me. Whatever I didn't understand he he took his time to make me understand and politely re-explained using scenarios I could relate to. I am so happy to have taken life cover with Discovery Life! I know that I am in good hands.<br> <br> Thank you so MUCH Jeffrey! Keep up the good work and level of professionalism!<br> I hope you get an incentive for your good work:-). <br> <br> Happy and brand new client to Discovery Life.<br> Eleanor

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Replies (1)
Discovery Life
Discovery Life's reply11 May 2015, 08:26
Official
Hello msapple01,

Thank you so much for sharing your positive feedback with us. It will definitely be forwarded on to Mr Nkogatse's Manager.

Regards,
Habibah
DISCOVERY LIFE