1 reviews | Active since Feb 2017

10 Nov 2017, 11:41

Endless phone calls due to them failing to update details

I made manual payments about a week ago and even sent them the proof of payment but I keep getting calls from different Consultants, each one dumber and more clueless than the last! To top it off, my access has been cut off from my online portfolio, I can't believe how unprofessional they are being! I'm a client, my account is up to date but this is the treatment I get!

0
Replies (4)
Discovery Life
Discovery Life's reply10 Nov 2017, 12:00
Official

Thank you for raising your concerns with us.

We have contacted you to discuss your complaint and will provide a formal response via email.

Regards,

Habibah
Discovery Life

Discovery Life
Discovery Life's reply10 Nov 2017, 12:00
Official

Thank you for raising your concerns with us.

We have contacted you to discuss your complaint and will provide a formal response via email.

Regards,

Habibah
Discovery Life

Discovery Life
Discovery Life's reply10 Nov 2017, 12:01
Official

Thank you for raising your concerns with us.

We have contacted you to discuss your complaint and will provide a formal response via email.

Regards,

Habibah
Discovery Life

Discovery Life
Discovery Life's reply13 Nov 2017, 14:35
Official

Your complaint has been resolved and formal feedback has been emailed to you.

Regards,

Habibah
Discovery Life