LR
Lebo R

1 reviews | Active since Sept 2017

10 Jun 2022, 10:45

Do not give out your banking details when doing Life Cover quotes

The Discovery Life policy quotes for life policies have been delayed substantially the last month or two, as a result you may be forced into paying for a policy before seeing the quoted premiums. The notion of "Calls are recorded etc." is really for customers to believe everything is being tracked but when you are ask for the records to be reviewed, you are met with a lot of disappointment. It's a real pity because I've enjoyed being a Discovery Medical Aid client for more than 5+years.

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Replies (2)
Discovery Life
Discovery Life's reply10 Jun 2022, 12:36
Official
Dear Lebo R

Thank you for the review. 

As discussed, kindly note that we will investigate the complaint and respond to you directly. 

Regards 

Precious 
DISCOVERY LIFE
Discovery Life
Discovery Life's reply25 Jul 2022, 21:25
Official
Dear Lebo R

We confirm that your complaint has been resolved. 

Regards 

Precious 
DISCOVERY LIFE