Disgusting treatment of an Employee

Discovery is an absolute pain in my life. I curse the day my mother started working for your company. My mom has had so many issues with Discovery that we even having a pending case with the Pension Funds Adjudicator because every corner you go, Discovery is like a virus.

My mother fell ill and went on disability as a Discovery employee back in 2013. Like clockwork, her income comes in on the 20th of every month in the evening. But occasionally, maybe twice a year, Discovery decides that her expenses, necessities and debit orders are not important enough so they'll release the money when they feel like it.

It's the 21st at 11h30am as I write this and her income is still not reflecting. Last year, Discovery did the same nonsense last year and low and behold their own medical aid debit order bounced when they tried to collect from the same bank account they decided to not fund. The next month they sent her into a financial crisis when they double debited her even though the month before, she had already made an EFT for the bounced medical aid premium.

When following up on the EFT she made, Discovery told her the bank details a consultant gave her over the phone, was NOT Discovery's bank details. Discovery could miraculously also not find a record of the call. No accountability whatsoever from Discovery.

Now again, a year later, they pulling the same stunt of not paying disabled persons their income on time. Someone that has dedicated 13 years of service to Discovery. Its disgusting. And each time she contacts Discovery Group Life department, she gets treated like she's an old pain in the butt. Especially the treatment she gets from Gareth. I cannot wait for her to go on pension so she can completely cut ties with you lot forever.