CB
Cammie B

1 reviews | Active since Jun 2022

24 Jun 2022, 08:37

DISGUSTING SERVICE

Discovery Life does not care about security honestly. Someone else has access to receive my OTP's for my life policy, meaning they can change my benefeciaries and etc. I have taken it up with them but they keep sending me a standard response that it is a technical issue. I have email my Discovery broker and have not received feedback from them since APRIL! Earlier this year they sold me the policy and said Vitality will be added now this. Discovery Life has the most disgusting service I have come across. They literally don't want to assist you and they show it!

0
Replies (2)
Discovery Life
Discovery Life's reply24 Jun 2022, 10:14
Official
Dear Cammie B 

Thank you for your review. 

Kindly note that we will urgently investigate this matter and respond accordingly via email. 

Regards

Precious 
DISCOVERY LIFE 
Discovery Life
Discovery Life's reply13 Jul 2022, 15:57
Official
Dear Cammie B 

We confirm that the complaint has been resolved.  A formal resolution letter has been emailed to you.  

Regards

Precious 
DISCOVERY LIFE