Discovery what a Joke!

I cancelled my life policy with Discovery and the last premium was paid end of February for the month of March, this would then cover the 30 days notice.

Well guess what, they once again debited my account. I have spent more than an hour on phone today trying to resolve this, and I was told this morning and again this afternoon that is was escalated.

I don't understand what you want to escalate? The policy was cancelled so stop debiting my account.