AS
Alaire S

1 reviews | Active since May 2019

10 Mar 2023, 09:11

Discovery useless

Discovery life is utterly useless. Upon messaging them to decrease my debit order, they did not respond until I sent a 2nd communication.

Once I completed the form and sent it back. A week later, email after email asking this and that. Why not compile one response with all the required outstanding information.

Discovery life doesn't care about its clients. You need to be 70% disabled just for them to pay out one cent of your own money. It is disgusting how little they actually care about their clients. But, if you skip a debit order, they hound you none stop.

What a company.

0
Replies (2)
Discovery Life
Discovery Life's reply10 Mar 2023, 09:28
Official
Thank you for raising your concerns with us.

We are investigating your complaint and we will provide feedback via email.

Regards,

Habibah
Discovery Life
Discovery Life
Discovery Life's reply11 Apr 2023, 13:52
Official
Your complaint was resolved, and formal feedback was sent to you.

Regards,

Habibah
Discovery Life