Discovery system error benefits themselves

Item: Discovery Life
Rating: 1

Does Discovery not care about clients. I have a life policy that was deducted from my account for 2 premiums which I accept responsibility for however when the 2 premiums went through they added vitality apparently it was a system error at my expense. Truly is this a **** and no apology yet they send letters. Why do we have financial advisors too. Everything is a system error.

Helpful (0)

Replies (3)

Discovery Life's replyOfficial

14 Aug 2020, 10:39

Thank you for raising your concerns with us.

We were unable to reach you telephonically, however we have emailed you formal feedback regarding your complaint. Your complaint has been resolved.

Regards,
Habibah

Discovery Life

Discovery Life's reply14 Aug 2020, 10:39

Official

's updateReviewer Update

14 Aug 2020, 10:45

You tried once to call me not so? My email address is ***

's update14 Aug 2020, 10:45

Reviewer Update

You tried once to call me not so? My email address is ***

Discovery Life's replyOfficial

14 Aug 2020, 11:07

I have emailed you however we are getting an undelivered notification for email address ***. I have now also resent the email to ***. Kindly confirm if you have received my email?

Regards,

Habibah
Discovery life

Discovery Life's reply14 Aug 2020, 11:07

Official