TK
T K

1 reviews | Active since May 2020

03 May 2020, 14:57

Discovery = Pits!

Discovery keeps debiting my account twice, this is the third time it is happening. I have alerted my financial advisor. Last month my account got debited twice for the same amount, I was told the other amount would be allocated to this month however I have been debited again for this month, I have not been debited.

I have been voicing my grievances with my financial advisor, I've also been extremely patient but now I'm at my wits end and not happy with how this matter has been dealt with.

I've also been waiting two years going on three for my RA funds to be transferred from one financial institution to Discovery, I am always the one following, If I don't get any updates unless I follow up.

0
Replies (2)
Discovery Life
Discovery Life's reply04 May 2020, 08:58
Official
Dear T K 

Thank you for your post. 

We have made an attempt to contact you for more information in this regard.

Please refer to our email and provide the additional information requested, so that we can assist with your complaint.  

Regards 

Precious 
DISCOVERY LIFE 

Best regards,

Discovery Life
Discovery Life's reply21 May 2020, 22:36
Official
Dear T K

We confirm that your complaint has been resolved. 

Regards

Precious 
DISCOVERY LIFE

Best regards,