LB
Liana B

1 reviews | Active since Jul 2016

18 Oct 2023, 14:37

Discovery Pathetic when Cancelling Life Policy

I have been trying to cancel my Discovery Life Policy since the 25th of September. Everytime it is a different excuse or notice period. Pleas note Discovery Life if I do not receive a confirmation of cancellation of my life policy in the next 24 hours I will be lodging a complaint with the Ombuds for Long Term Insurance

0
Replies (2)
Discovery Life
Discovery Life's reply18 Oct 2023, 14:52
Official
Thank you for raising your concerns with us.

We are investigating your complaint, and we will provide feedback via email.

Regards,

Habibah
Discovery Life
Discovery Life
Discovery Life's reply19 Oct 2023, 14:14
Official
Your complaint has been resolved and formal feedback was emailed to you.

Regards,

Habibah
Discovery Life