1 reviews | Active since Jul 2016
Discovery not all they "claim" to be!!!
My mother passed away in April 2022. This made me have a look at my life, policies and all the reasons insurer's try find reasons to not pay. Note - nothing has changed in my life, except a loss. To find a baseline, I arranged a vitality assessment and oh my word what a mistake, since then, Discovery has put me through so many stressors and nurses who are rude, judgemental and don't advise correctly. I was not told when not to eat. So the nurse could pick that up. As an assurance they send another nurse, sugar is perfect - now I get a call a week later for another sugar, gastro, head, neck and back and emotional well- being and my broker has the audacity of saying "well he's never been to one". This all because I declared I am on medication for mild anxiety since 2014. I took the cover in 2016 or 17. They knew this. Disgusted with the broker, the vitality program ans just the lack of information from Discovery themselves that sit in the high towers.
We are investigating your complaint and we will provide feedback via email.
Regards,
Habibah
Discovery Life
We are investigating your complaint and we will provide feedback via email.
Regards,
Habibah
Discovery Life
Regards,
Habibah
Discovery Life
Regards,
Habibah
Discovery Life
