CK
Christo K

1 reviews | Active since Oct 2011

08 Sept 2026, 12:09

Discovery Life quick online quote turns into constant spamming...

Did a quick quote online and have since then been bombarded with calls... Received a call from a Mason today and after I asked him to remove me from their system, he rep**** with "MMM.... MMM.... Okay cheers" and ended the call... I do have building and home content insurance with Discovery and have always appreciated their professionalism and service, despite being more expensive than other insurers... My experience with Discovery Life and Mason will definitely motivate me to reconsider my insurance and I will most certainly not consider them for additional life cover... And please Discovery, DO NOT CALL ME to discuss this complaint.

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Replies (1)
Discovery Life
Discovery Life's reply08 Sept 2026, 14:06
Official
Dear Christo de Klerk

Thank you for bringing this to our attention. We apologise for your experience and appreciate your feedback.

We have noted your request and will remove your details from our calling list to prevent any further sales-related contact.

We are sorry that your interaction did not meet the standard of service you have come to expect from us, and we will ensure your feedback is shared with the relevant team.

Regards 
Discovery Life