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Devan M

1 reviews | Active since Nov 2021

09 Nov 2023, 07:09

Discovery Life - Premium Query

I cant even rate this service. I took a life insurance in 2012 replacing an existing cover thinking that this was a better option only to find out that my contribution that i would pay in 2027 was now in 2022 which is around R6944..This is too much for one almost going into retirement. Several attempts to stop any increase has been difficult(for over a year). Even access to the MD seems rare. They automatically added vitality a year back with false pretense that premiums will decrease.. instead it went higher.. Maybe the MD from Discovery Life can call me

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Replies (2)
Discovery Life
Discovery Life's reply09 Nov 2023, 09:59
Official
Thank you for raising your concerns with us.

As discussed telephonically we have requested for a Discovery Financial Adviser to contact you urgently for a policy review. We have also referred your details to our Claims Management Team for assistance with your claim.

Regards,
Habibah
Discovery Life
DM
Devan M's update04 Dec 2023, 10:11
Reviewer Update
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