1 reviews | Active since Jul 2017
Discovery Life penalises members when they discontinue benefits
Recently my company allowed me to join their Group Life policy (I'm a contractor). Consequently this allows me to remove my very expensive Income Protector.
I did this, and when I got the Quote back, Discovery had hiked all my other premiums to the point where it effectively means I pay more for the sin of removing my income protector.
How is this justifiable or "Dazzling your clients".
I have numerous products with this company and my contribution to their coffers is considerable every month and I've been a client for over 14 years. How on earth does Discovery justify this type of behaviour when they claim to have this wonderfully integrated system.
But here's the kicker.
Riddle me this Batman what Group Life is it?
Liberty? that old has been, never!
Old Mutual that old stalwart, they haven't even processed the paperwork.
No the Group Life is question is none other than - drumroll - Discovery!
Thank you for your post.
As discussed telephonically, kindly note that we are looking into this matter and will revert back to you as urgently as possible.
Regards
Precious
DISCOVERY LIFE
Thank you for your post.
As discussed telephonically, kindly note that we are looking into this matter and will revert back to you as urgently as possible.
Regards
Precious
DISCOVERY LIFE
We confirm that your complaint has been resolved, and that a formal resolution letter was emailed to you on the 8th of July 2019.
Regards
Precious
DISCOVERY LIFE
We confirm that your complaint has been resolved, and that a formal resolution letter was emailed to you on the 8th of July 2019.
Regards
Precious
DISCOVERY LIFE
