Discovery Life - Only Signed up 1 month and **** about Services

3 months ago i signed up on your life policy due to a personal experience i had with losing my mother. Andries Smith assisted me Telephonically and i advised him i will need to change my banking details as I was in the process of opening a new account. only to find out that when i logged into the website to edit my details it did not give me the option to edit. I then called the helpdesk for desktop support and Millicent rudely transferred me to life policy department and was told i need to fill in a form. I am not happy, giving the fact that you sell yourselves as been innovative but yet i have to fill in forms and i never did this when i signed up for my policy. Discovery is a **** and i want to change my details online only or else i will have to move and get cover elsewhere.